We ship goods worldwide by selecting transport companies that can guarantee security, speed of delivery and a competitive price. For both Italy and abroad we use all major forwarding companies and can ship in standard or express mode according to customer request.
N.B.: These rules only apply to standard-sized products, except for bulky products such as consoles, studio furniture, analogue recorders, large loudspeakers etc The shipment of these types of products will be quoted on an ad-hoc basis once the order is formalized.
All incoming and outgoing shipments are covered by insurance
Delivery terms
The delivery terms resulting from the sales or rental contract are approximate and apply under normal working and supply conditions, and under no circumstances shall any delays give rise to any right to reimbursement. The Customer or his agent must be present at the place of unloading of the goods indicated in the contract for the receipt of the goods and must sign the travel documents.
N.B.: Depending on the products ordered, orders placed in the weeks of Christmas and August may be subject to delivery delays. For an estimate of the time during holiday periods, please contact our staff at [email protected].
Returns of material
The return of goods, whether rented or sold, is always made to our head office in Milan. In the case of goods specially sent from abroad, the rental will be charged with the cost of return freight.
Shipping by courier
Shipment by Funky Junk courier is always insured at the customer’s expense.
In case of theft or damage during transport, Funky Junk Italy Srl shall not be held responsible in any case if the shipment is not insured at the express request of the customer.
In case of lack or non-conformity of the goods, any complaints must be made within 24 hours from the delivery; in this case Funky Junk Italy Srl will seek to replace the goods as quickly as possible, it being understood and binding the obligation of the purchaser to fulfil the payments on the agreed due dates. In this case, the purchaser waives any and all claims for damages. Transport costs are always borne by the customer, who has the option of entrusting the transport to its own trusted courier, or to entrust it to a courier that has an agreement with Funky Junk Italy Srl, which will charge the cost on the invoice.
No equipment may be returned unless authorised by Funky Junk Italy Srl., and if this is the case, only parcels that are carriage paid and properly packed will be accepted. Such goods must also include manuals and various parts. Any missing or damaged parts will be charged.